Beginner’s Flowchart
Welcome to the Beginner’s Diagnostic Flowchart. This path assumes the least computer literacy possible and, as a result, contains more simplified descriptions and explanations of your computer’s hardware, software and possible issues. More complicated problems may not be resolved using this path and diagnostic paths here are more likely to end with “Your Machine Requires Professional Service.” You may return to the Intermediate or Advanced Charts at any time and restart the process if you want to get more hands-on with your repair.